Training

To customers, your foodservice operation is only as good as the next mealtime. They expect value based on convenience, quality, and price - that can be a big order to fill. In addition, your employees need to manage several tasks at once without making mistakes

Our training programs help you and your employees maintain high quality standards efficiently. We show you how to get the best results from your equipment, making sure everyone on your staff knows how to handle all necessary job functions correctly and with confidence.

We provide training or retraining at any time, and will create custom operations manuals for your reference.

Here’s a brief description of our training services:

• Getting Started: We contact your foodservice manager to arrange a meeting. At the meeting, we set up a training schedule for your employees.
• Training Preparation: We review your menus and equipment in order to create a training plan based on your actual working conditions.
• Custom Menus and Smallwares: We can help you create or adapt your recipes and menu to the new equipment you have chosen. We also assist you in choosing display pieces, pans, or other accessories and provide them for the training sessions.
• Hands-on Training: Before you open your foodservice operation, we will walk through every major process to make sure you and your employees are comfortable prior to going “live.”
• Reference Materials: Because your employees have a lot to remember, we provide “cheat sheets” for their review at any time.
• Store Support: When your operation is ready to go live, we will work side-by-side with your employees as they serve your customers.
• Follow-up: After a week or so, we will contact you to make sure everything is working well — and to help if anything isn’t.
• Ongoing Support: Any foodservice operation can have problems. We offer troubleshooting help as a regular part of our business — and if we can’t fix something for you, we know who can.

In addition to these services, we offer other training opportunities at our own location:

• Seminars and classroom training
• Corporate meetings
• Product testing and demonstrations
• Menu development and pre-season prep

When you want the very best from your equipment and employees, your first call should be to P.H.T. Systems, Inc.

Rush Lake Business Park       1801 Old Highway 8 NW      New Brighton, MN 55112
Phone: (651) 639-0368      Toll Free: (800) 347-6682      Fax: (651) 639-0872
Copyright© 2008 P.H.T. Systems, Inc. - All Rights Reserved